Does Your Youth Ministry C.L.I.C.K?

Hey All,

I found this little nugget in an e-book called Testify from Creating Customer Evangelists. They include a chapter on how the NBA Seattle Supersonics overcame their negative customer service. They installed a system called C.L.I.C.K. with all employees:

Cummunicate Courteously with our guests
Listen to Learn rather than listen to respond
Initiate Immediately so guest's concerns are met quickly and effectively
Create Connections so guests know they are among hospitable friends.
Know your stuff so guests know they are interacting with professionals

This is a good acronym. How are you doing with your youth group? Are you clicking with them?
Are you clicking with your parents? How about with your pastor? Trying coming up with your own acronym for click so you can ensure that every time you engage students in your youth ministry meetings and your church you will be leaving them with a great impression.

For the past year I have committed myself to empower youth workers locally and nationally. I made a deal with God. I wanted to live by faith outside the administrative office of youth pastor. I must say the jury is still out on what direction I will take after my one year deal is up. I covet your prayers. If I can serve you in anyway please let me know.

Paul Turner

Sub-Merged:Adventures In Substitute Teaching Episode 1

Hey,

Welcome to my new series on my adventures in Substitute teaching. I have been subbing for the past 2 months and actually get a lot of joy out of it. In a way it's like being a grandparent. You can hang and talk with the kids and then you get to send them home and you don't have to see them for weeks! I also look at it as my own youth group. This irreligious (although spiritual) bunch of rabble rousers are mine for the day. They test me and my patience but somehow I endure it and love it. It's a new environment for me. God Bless all my youth groups. I would come in and I am greeted by hugs and high fives. For the first time I subbed I was barely acknowledged.

Junior Highers treat me like the shiny thing the water. What is that? Let's investigate.

Sr. Highers see me as a predator of the deep seeking to eat their fun. They grunt and sit down.

Anyway, here is a brief story of my first day.

My first day was Middle School Girls P.E. Can you imagine? Wow, I thought, if I can survive this I can survive anything. I was teamed with a great teacher who played for Pat Summit at the U of T. She was in charge and I rode her coat tails.

One young lady came up to me (remember I am such a man) and I thought she asked me for a pen.
I said "sure."
She said "no, I need a pad."
I said, "A pad? Sure I got one in my brief case."
she said , "No, a girl pad."

Ah, the lights went on. I said "Dear, you can have as many as you want."

That was my first day. I'll have other stories to share in the near future.

Taking A Potty Break

Ok, so I didn't mean to be this graphic......ok i did. For those who may not know I have been working at Lipscomb Elementary School for the past 3 months as a part time janitor. My jobs was, but not limited to, cleaning toilets, sinks, and sweeping and just recently carving pumpkins. Lipscomb is a great school with great, committed teachers, who I will miss. I will be going back for visits.

This is my last day and to be honest I will not miss the task but I will miss the learning experience. Just like their is a war to fight and you cannot stay in boot camp even though it was your hight point of learning. I am off to fight a few wars and probably will wind up back in a spiritual boot camp to prepare me for even a greater war. There were days that I simply stared at these toilets wiling them to explode with no results, they had to be cleaned. Perseverance is a wonderful quality until it is beginning to be worked into your own life.

I am off to St. Louis to stump for my new digital publishers Unkommonmedia.com. We'll be working a booth there so please say a prayer that all that God intends will be prepared for and received by us knuckle heads. When I will return I will start sub teaching and possibly pursue a degree, we'll see.

Thanks all,


PT